NexyMart ("we", "us", or "the Company") takes your privacy seriously. This Privacy Policy explains what information we collect from you, why we collect it, how we use it, and how we protect it when you use our NexyMart mobile application and nexymart.com website.

1. Information We Collect

To provide you with our services, we may collect the following types of information:

Type of Information	Examples
Personal Information	Name, email address, phone number
Delivery Information	Home/office address, area, postal code
Order & Transaction Information	Purchased products, order history, payment method (bKash/Nagad/Card, etc.)
Device Information	Device model, operating system, unique device identifiers
Usage Information	Products viewed on the app, search history, click patterns
Location Information	Approximate/precise location for delivery purposes (with permission)

Note: We do not directly store your payment card numbers or bKash/Nagad PIN — this information is processed directly by the relevant payment gateway/provider, who follow their own security standards.

2. How We Use Your Information

• Processing your orders and ensuring delivery
• Providing customer support
• Creating and managing your account
• Sending promotional offers, discounts, or notifications (you can opt out anytime)
• Analyzing and improving app performance
• Preventing fraud and ensuring security
• Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. However, in the following limited cases, information may be shared:

• Delivery Partners — necessary address and contact information for delivering products
• Payment Processors — to complete transactions (bKash, Nagad, card gateways, etc.)
• Legal Requirements — in response to a valid court order or law enforcement request
• Analytics Providers — such as Google Analytics or Firebase, solely to understand app performance

4. Data Storage and Security

We adopt industry-standard technical and administrative security measures (such as encryption and restricted access controls) to protect your information from unauthorized access, alteration, or loss. However, no method of transmission over the internet can be guaranteed to be 100% secure.

5. App Permissions

To function properly, our app may request the following permissions:

• Internet Access — to connect with our servers
• Location — to determine an accurate delivery address (optional)
• Storage — to save product images/receipts when needed
• Notification — to inform you about order updates and offers

You can control or disable these permissions at any time from your device settings.

6. Your Rights

• The right to request access to your stored personal information
• The right to request correction of inaccurate information
• The right to request deletion of your account and data
• The right to opt out of marketing communications

To exercise these rights, please contact us using the details below.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If a parent believes their child's information has been collected unintentionally, please contact us and we will remove it.

8. Third-Party Links

Our app or website may contain links to other websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through a notification on the app or website. You can always check the "Last Updated" date on this page to see the latest version.

10. Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy, please contact us: